Support

We usually reply within 2 working days.

To help us fix your problem quickly, please include:

the name of the game,
your device model and iOS or Android version,
your player name or player ID, if the game shows one,
a short description of the problem, with a screenshot if possible.

Frequently asked questions

I bought something but didn't receive it.

Restart the game and make sure you are signed in to the same Apple ID or Google account that you used for the purchase. If the item still doesn't appear, email us with your order number from the App Store or Google Play receipt.

How do I get a refund?

Refunds are handled by the store. For Apple, visit reportaproblem.apple.com. For Google Play, go to your Google Play order history.

How do I change my ad privacy settings?

See section 7 of our Privacy Policy.

How do I delete my data?

See our Delete Your Data page.